Frequently Asked Questions

 

How do I open an account?

Navigate to the bottom of this screen and download the Trade Credit Applications Form which is in the Customer Service section.  Once you have filled in the form email it to admin@patchrubber.co.nz  We will assess your application and send a confirmation email if successful.  Note: the email address you supply as the purchasing contact will be come the login to your online account with us.

 

Why can't I see my cost price on items?

As we only supply to the trade, we restrict cost price visibility to only those who are logged in to our website. To login you have to hold an approved trade account with us and have been given online access to your trade account. Please contact us if you don't know your login details.

 

Can I get freight free?

Please go to THIS PAGE to read our full Freight policy. 

 

Can I pay with credit card?

 Yes you can pay your account with most major cards.  Please visit THIS PAGE to see a short presentation on how this done

 

Who is my Patch Rubber Rep?

Please visit THIS PAGE to find contact details for the Reps who is responsible for your account.

 

Where do I find SDS information on Patch Rubber products?

Simply navigate to the product on our website and look for the document labelled Safety Sheet.  Please let us know if there is any missing or out of date information so we can fix it for all our customers.

 

Where can I find information on which patch to use on a tyre repair?

Visit our TYRE REPAIR SELECTION page for full information and sizing details for all our tyre repair products. There is also a product training page on the procedures to complete many tyre repairs. TYRE REPAIR TRAINING

 

How much Tyre Seal do I use?

Follow THIS LINK to see an application chart on volume of our Tyre Seal product for different tyre sizes.